Answers (and sleep ) (and sanity) (and support) (and solutions)
are in your future
Let's get those questions answered...
Are your one-on-one offerings reimbursable through benefits coverage?
Sometimes, it depends on your location.
For families located within Ontario, Canada many benefit plans cover our consultation services in part or in full. If you would like to know if your specific benefits plan does cover these services, please reach out to your insurance for clarification and specifics. Payment is due at the time of service, and we’ll issue a receipt you can then submit to your insurance for reimbursement
For families located outside of Ontario, Canada, we are registered in Ontario only and currently only offer benefit-covered services in Canada.
Do your self-guided courses guarentee success?
We have worked with over 1000 families to help them achieve their sleep goals without resorting to cry-it-out or wait-it-out tactics. 95% of families report sleep success after implementing strategies and solutions from our courses!
That being said, You want to make sure we are the right fit. And if we’re being honest, we don’t want you to sign up if our approach isn’t the right for you either! If you’re unsure, contact us here to get more guidance on the next best step for your family. The most important piece is that our approach to sleep aligns with your values. If you are considering sleep training--this course is not for you. Our courses are for people who DO NOT want to sleep train.
We do not issue refunds on our courses, due to the digital nature of these courses.
If you’ve completed the course and have been struggling with implementing these new strategies, we ask that you reach out to our Team for additional clarification or support. Many families find that the courses give them the understanding and strategies they need. In contrast, other families see that additional support, either through our clinic or Sanity Solution program, provides the most benefit.
I feel like I'm not sure what I'm doing as a parent--do you offer 1:1 support to help?
YES! Parenting is hard, and doing it with little to no support makes things even more difficult. If you are looking to get support to gain some clarity we have several options.
For parents located within Ontario Canada our Talkin' Sleep Ontario Clinic is here to support you. We offer a variety of coaching and therapy options depending on your specific situation. You can learn more about the <Talkin' Sleep Ontario Clinic here, and can reach out with additional questions using this form.
For families located outside of Ontario Canada our single session offerings are a great solution to get parental support. You can book a session with one of our Talkin' Sleep coaches and consultants here.
Will you tell me to let my baby cry-it-out?
Never. After years of study in child mental health and development, we do not believe it is in your child’s best interest to cry it out. None of our courses or one-on-one offerings will ever ask or prescribe you to leave your baby to cry.
That being said, if you’ve previously used cry-it-out, Ferber, or alternative extinction methods of sleep training, we will in no way judge or condemn your choice. You made the best choice for your family with the information you had at the time. You're here. You don’t want to do that again, and we’re here to help you.
Will you tell me to wait-it-out until my child figures things out on their own?
Hell no! Just like there are spectrums of all philosophies, wait-it-out is the opposite side of cry-it-out and can be a waste of time that leaves you feeling exhausted.
We believe that in addition to the importance of the health and well-being of your child, your health and welfare are equally as important. Our solutions help you find what will work within your daily reality and personal values and what is developing appropriate expectations for your child.
Will you tell me to stop nursing, rocking, or other things I love to do with my child?
Not at all! There is a lot of things in parenting that we have to do but we dread (like diaper blowouts) but there are other aspects of parenting that bring great joy and connection.
We want you to build connection. We want you to find the joy in parenting. We always want you to utilize the solutions and strategies that work for your, and we'll tweak the aspects or actions that don't until you begin to find joy again.
My child is autistic/neurodivergent, will this appraoch work with our family?
Most likely. Although this program was not written specifically for neurodivergent children, the focus on developmentally appropriate goals, understanding brain development and capabilities, and getting to the root cause of disruptions is in line with the needs of neurodivergent families.
Fun fact: Our brand strategist Molly’s child is autistic (with ADHD), and they have utilized our approach to sleep in combination with medication (required for their child’s unique situation) and found great success! Their little one sleeps independently most nights, resettles easily after nightmares, and has a bedtime routine everyone enjoys!
Learning from video is difficult for me. Do you offer any alternatives?
Absolutely! We understand that there is not one single way to learn and process information. With that we have made efforst to make the courses more accessible (i.e. written summaries, workbooks, guidebooks, etc.) But we also understand that sometimes it takes individualized support.
Our Sanity Solution program is perfect for individuals who find courses frustrating, or unhelpful due to their way of processing information. Together with one of our team members you’ll be able address your unique concerns, and develp solutions together. You'll be able to ask all your questions to get the clarity you need.
Help--I can't figure out how to access my courses?
Let's get you access! At the bottom of this page you'll find a button labeled "login". It will take you to the login page where you can enter your username and password. Hit submit and you'll be taken to your profile dashboard. You should have recieved an email with your login credentials when you first enrolled in the course.
If you are still unable to access your profile dashboard, please complete this support form with as much information as possible so our support team can resolve your issue as quickly as possible.
We make it a priority to get back to you quickly. We monitor emails and reply within 24 hours on business days.
While we may have connected on DMs, but messages get messy and easily lost. To ensure your questions are answered, please complete this support form so we can make sure you get those answers to your questions.
Are you going to prescribe where my baby has to sleep?
Never. All families are different. All babies are different. We'll never prescribe the strategies and solutions you "need" to utilize to find success with your sleep goals. If you want to continue co-sleeping--we support you! If you want to gain more independent sleep with your little one--we support you. Whatever you choose--we support you.